NOK5G21 Home Internet Gateway Not Working Properly

Dannyman9 wrote:

Hola,

My NOK5G21 is not utilizing EN-DC as it will not grab a secondary signal like it is suposed to. My gateway is on n71 primary but it will not grab a secondary signal or flip to n71 on secondary and grab the much stronger signal LTE in my area band 2, 12. T-Mobile is no help with these devices, they dont seem to know anything about their product or how to work them. Very disappointed in their tech team. Does anyone have any idea on how to get it working? 

Same issue for me, this unit is not ready for public use. 

I had the n71 5g band working for the first couple weeks, although I kept losing it every 24 hours or so, a simple reset would get it working. into y 4th week, is no longer can pick up the N71 5g signal. My speed went from 100 Mbps to 15 to 40 depending on time of day. One week of trying, no more n71 5g signal. TMobile working on it, Ill wait a week or two then have to go back to Spectrum.