Forum Discussion
Poor Internet speed and not reliabity
I have had home internet for 30+ days. The speed and reliability has not been consistent. I have seen speed from 80 ~ 100 mbs and then have seen speed from 1 ~ 5 mbs. Also while streaming Netflix ...
roninaz You are not alone in your quest for internet nirvana. It would help to know details as to what your gateway router reports in the web UI interface. I will assume you have been over this with the T-Mo support engineers but it is hard to help without data.
The LED display on the top of the router can provide some idea but not much detail about what is going on with the communication to the tower. The web UI at 192.168.12.1 will help much more.
Sugerencias:
Record the reporting of the primary & secondary signals from the Información general>Internet Connection
Record the reporting of the primary & secondary signals from the Estado>Cellular network section
Confirm if there are packet drops or errors from the Estadísticas>Cellular information
Do you know where the tower is; how far away it is...?
Snips of information from the web page are sufficient. It is pretty easy and helpful to make screen clips of data from the Overview, Status, & Statistics pages in the web UI and make a quick document with that info and then attach the info to the post. With more info I would be happy to make some additionalsuggestions.
