Forum Discussion
$150 T-Mobile Home Internet Rebate Scam
The same thing happened to me. After 2 months, claim was denied. I called customer service and then was transferred to promotions service. They made it right. They said the reason I was denied is because I registered my rebate (too quickly) BEFORE my home internet account had 'batched through' the accounting system. And that was probably true because I wasted no time and registered my rebate only a couple of hours after opening the new account.
Anyways, the rep gave me the option of receiving a 'virtual gift card' via email OR just crediting my account for $150 dollars. I opted for credit to my account.
By the time I hung-up from the call and logged into my account, the $150 credit had already posted. Since then, TM has deducted $50 for my October bill and that leaves me with $100 credit. It will be nice to NOT have an internet bill for 3 months!
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