$150 T-Mobile Home Internet Rebate Scam

I just ordered the internet 12/30, received it on 1/3 and set it up. Works great, I really like it. Went to rebate page to sign up for my 150 rebate but needed a code.  I called today to find out where to find that code and the rebate center said I was not eligible for any rebate! I clearly remember seeing the instructions for the $150 when I signed up, other wise I would not have ordered it.  She checked again and said I was not eligible.  While I was waiting I was searching and found a code for $150 and asked if that was it and she said that was another code and if I was eligible, I'd get an email for the code.  I explained she was the rebate center and should know if I was or not. She could not answer so I told her to cancel; she transferred me to care department. 

Care department went through process and asked how she did, if I was satisfied with her service, I said no. I said you lost a customer because of this rebate scam.  She told me that the $150 promos ended on 12/27 and then I explained I found a code for $150 (230173). She checked and said that code started on 01/04. SO here I am, supposedly the rebate ended 12/27 and a new on started 01/04 - I ordered my unit on 12/30 and set it up on 01/03.  

Although I am quite certain I saw the $150 rebate when I ordered it, I am told I am not eligible for ANY rebate.  I cancelled a couple hours ago and am going to the store to return it. I have 2 lines with T-Mobile, for about 7 years (maybe longer), and will be looking to switch to an other carrier.  The bigger they get, the less customer service is shown.  It is a scam. They truly do not care about their customers. 

It’s all about principle.