Forum Discussion
5 GHZ WiFi Randomly Quits
I have been using the Arcadyan KVD21 gateway for just over a month. Randomly the 5 GHZ WiFi connection will drop. I have had it go for sometimes 7 or 8 days without problems, then drop. Also sometime...
@copz1998 Thank you for your help. I had already done a complete factory reset without any change. I have tried a few SSID/band configurations, including factory, separate bands, and combinations thereof; that hasn't changed anything.
The tech at T-mo phone support was helpful (not the CSR who answered). He suggested the points you made, too. He offered to send a new unit, but said, according to his system it would be the same Arcadyan not the Sagemcom. I don't think it's a hardware problem. I've read T-Mobile Will Be Offering Two New Gateway Devices Soon so I think I’ll wait and see if I can get the next new model.
