Forum Discussion
5G Home Internet Suddenly Very Unstable And Technical Support Is Essentially Useless
Wondering if anyone else is having similar issues. First, at $50/month for 5G speeds with no data caps, this service is pretty much the best deal out there. When it is working well, we typically se...
I had the exact same problem for over 2 weeks. After 2 hours on the phone they determined I needed a new modem. A new modem solve the problem. YOU NEED A NEW MODEM
Just before disconnecting the old modem and removing the SIM card to place into my new one, suddenly 40% update popped up on the screen. Apparently the original router never completed its update. It's my suspicion this is what the problem was, not completing the update.
