Forum Discussion
Anyone's Home Internet App not loading?
I had an issue and they reset my router/modem. The password reset and Im trying to change it back but I can't load back into TMobile Home Internet App at all. Its stuck at loading.
I found the following, if the app won’t run.
- Turn off TMHI app
- Turn off wifi on your device
- Restart TMHI app
- Wait until the app reports that the wifi isn’t connected and let it turn on your wifi on the device.
- After the app turns on wifi it will then run correctly. Be prepared to do this every time you need to reconnect.
