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Home Internet - Frequent Disconnects - Possible Fix
I am having the same issues, only worse. Multiple disconnects hourly. Numerous reboots do nothing. Tech support ok but no fix. 4 bars all the time. Great, flawless service for 11 months with absolutely no issues. Then, BBOM! I even sent a letter to corporate HQ and did receive an email response from a Sr. Specialist Team CEO, Baby Trindle. Told her my saga, via email and telephone conversations. They had me throttle down my devices to 2.4. No luck. They sent me a new Gateway, no luck. I am at a loss as what to do. I am reluctant to change service providers but just as reluctant to switch my cellular plan to T-Mobile now. I sent this thread to Trindle and received a polite email requesting another telephone conversation. Pretty much already been there, done that. Tired of reconnecting my devices. Not gamers, 1 TV, a couple cameras, phones and laptops, all never running at the same time.
At a loss.
We have Optimum in WV $29/month, no issues. Wish we could get in here in FL.
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