Forum Discussion
Home internet "connected without internet"
I got my 5G gateway in the mail. I set it up, everything looks good, but I can't get internet connection. All my devices connected to the gateway are showing the same message "connected without inter...
Ok... I got my problem solved after 9 hours waiting for customer service!!!!!!
They sent the gateway with the wrong SIM... They fixed it really fast, but the waiting time was ridiculous.
Anyway, now everything is working great.
I wish you good luck... They fixed the sim problem, but they seem unable to fix the unreliable internet speed we suffer in my area. I can use home internet from the middle of the night until around 6pm. After 6pm the internet speed drop below 1 Mbps and make internet unusable.... Every single day since I got home internet has been the same. If they don't fix it soon I will return the router and go back to cable.
