Forum Discussion
Home internet modem keeps powering down and restarting
So, we had the Tmobile modem(the 5g tower... black box) for a few weeks now... worked great at first but now it continues to shut down every few minutes and restart. If it does it long enough I have...
If it is rebooting like that it might be the power adapter or the gateway has a problem. Contact support or touch base with a local T-Mobile store to see if you can get a replacement. I would see if they will provide both but try the power adapter on the original gateway before you swap the SIM card out etc… Reduce variables to know if it is only the power adapter. That is if you really want to know.
I have had my home Internet maybe 3 weeks. Was good was fine. Now it's a freaking nightmare.
I cannot even listen to a song online because it will reboot itself before the song can finish.
So what is that every 3 minutes or so.
I plan on immediately returning it but it started the night before Easter. No where to go no one to call.
This is worse Internet experience of my life and I had dial up. Thanks T-Mumble
And they are trying to charge me more for some reason.
Bye losers.
