Forum Discussion

ispybadguys

Newbie Caller

3 years ago

Modem drops internet service every night

conexión_caída

home internet service gateway

ChefZiggy

Roaming Rookie

2 years ago

Have they given any updates on a fix? Every night 8ish till about 10ish my home internet messes up.. regardless of how often or how little I've used it each day

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When I use the Home Internet app to access the modem I see ...","body@stringLength":"555","rawBody":"

I have had the Home Internet for two months and I have noticed that the modem drops the internet almost every night between 9 pm and 11 pm. When I use the Home Internet app to access the modem I see that the signal strength is showing as good but there is no internet. Speedtest.net will not run and all the YouTUBE TVs go down but the WiFi is up and working. I end up seeing the modem restart command from the app but I usually have to do that 2 or 3 times to recover. Last night I actually had to unplug the modem. The behavior is not acceptable.

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Have they given any updates on a fix? Every night 8ish till about 10ish my home internet messes up.. regardless of how often or how little I've used it each day

","body@stringLength":"167","rawBody":"

Have they given any updates on a fix? Every night 8ish till about 10ish my home internet messes up.. regardless of how often or how little I've used it each day

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