Forum Discussion
No 2.4 Ghz internet showing up with new T-Mobile internet
Just installed the new T-mobile internet and I see only 5 Ghz option. this works great for normal internet and tv, but some of my devices (i.e. lights) required 2.4 Ghz. So, they have become useless...
@GThurman's suggestion is a good one. Another option is to just create a new 2.4 GHz WiFi network just for those devices that can only connect to a 2.4 GHz signal. That has the advantage of leaving your primary network as it is with the devices that are already connected.
Use the T-Mobile app and tap the Network tab on the bottom, then the "+" button on the lower right. Create a new 2.4 GHz WiFi network with a unique name (SSID), just for your devices that won't connect to anything but a 2.4 GHz network. Make sure the WPA type is WPA/WPA2. This is different from your main network which, by default, is WPA2/WPA3. Scroll down the page and make sure the Hidden switch is set to Off. Then scroll down to the Save button and tap it. Your gateway will automatically reboot and you'll then see your new network as an option for your devices.
¡Buena suerte!
Which gateway did they give you? You should be able to change the settings using the mobile app. Network Settings » Advanced settings » frequency band » automatic. You can also change it to force 2.4 if you have to. 5.0 does not cover as far as 2.4.
