Forum Discussion
No more auto pay discount? No Customer Service contact?
I recently tried to update my auto-pay, and was unable to. Apparently, T-Mobile no longer takes credit cards and won't take my new card, and is saying they're taking away the auto-pay discount unless...
Taking the credit card and offering the autopay discount was a big part of the sales pitch and agreement.
This is just wrong and should be challenged.
They should not be allowed to make the change until your existing contract is up.
T-Mobile is far too much of a security risk to trust them with your debit card or bank account.
Basically they breaking an agreement and stealing $15 a month from customers.
This should be a class action suit or they should offer to let customers out of the agreement that they are changing.
