Forum Discussion
Really bad Home Internet- Anyone who can help on how to return?
Hi I just got scammed to buy Home Internet which doesnt work. Have been trying to return it for two days. There is no way I can send a mail. Chat people direct me to a phone number. Its the same pho...
My basic issue is that I dont get more than 40 MBPS. And why would I change if my current provider gives 100 MBPS. I realize that I am not alone. Here is another thread on the issue
https://community.t-mobile.com/tv-home-internet-7/home-internet-with-new-nokia-5g-failure-after-multiple-service-tickets-34407
T-Mobile is horrible on service.
Ordered home internet and the modem is only delivering 20 mb of download speeds.
This was last Monday.
Two nights straight I spent 2 hours on hold and finally gave up.
On Tuesday morning I spoke with a Manager by the name of Carlos after their CSR told me 3 times that he had my back only trying to end the call by asking me if I wanted to send the modem back and keep Cox. Carlos promised a callback on Thursday evening at 6pm which never came.
I called corporate on Friday morning and the first time I got thru after a long wait someone picked up then hung up immediately.
On the second call the secretary told me that she would put me thru to the presidents office only to transfer me back to the main queue.
I have given up and will keep my cox cable.
