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T-mobile 5g home internet forcing to tower with no data issues/changing towers/bands
Cell phones get top priority once utilization reaches a certain threshold. Don't know what that level is exactly, but home internet packets will get heavily queued when it happens (you can see the jitter factors go through the roof when it kicks in). If it holds them long enough you risk timeouts depending on the application's tolerance for delayed packets.
Thus, the <usual> culprit is the congestion level. Not necessarily for the wireless, but it can also be on the back haul as well. A single tower can host multiple bands at the same location, all feeding into the same upstream pipeline. Which can lead to a massive chokepoint under high utilization.
As a result, lately TMO seems to be wrangling with a capacity issue more so than coverage.
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