t-monile home internet is barely providing basic data speeds sometimds.

If you’ve tried T-MOBILE support and have gotten nowhere…..

Understand first and foremost, if your signal is low, your 5G service will be poor. We engineer types call this "garbage in gets you garbage out."

Now regarding the T-MOBILE internet equipment on the towers, it operates on what T-MOBILE calls 5G-UC, which is basically a "mid-band" frequency that carries a lot of bandwidth but is not as fast as "high band." But frankly, for home internet mid-band is all you need. I have learned in my area that the tower equipment for HOME INTERNET is not the same as is used for mobile phone service, and that T-MOBILE does not over-subscribe the service. This means if you get good signal, you'll get great performance.

After signal improvements I commonly get greater than the rated bandwidth for the service except during peak TV viewing time (when everyone is streaming). During peak times, I get near 90% of the rated bandwidth of 115Mbps down and 23Mbps up. This is tremendously better than the local yo-yo ISP provider in my area.

The simple solution is to get a 5G cell signal booster, is good for metro and suburban applications, but not good for rural applications. Here is a company that sells several, but you may be able to get one from T-Mobile customer service for free, see https://www.surecall.com/signal-booster/cat/home-office/?GA_network=s&GA_device=c&GA_campaign=359540784&GA_adgroup=1316116102395667&GA_target=&GA_placement=&GA_creative=&GA_extension=8177657646064&GA_keyword=surecall%20flare&GA_loc_physical_ms=73538&GA_landingpage=https%3A%2F%2Fwww.surecall.com%2Fsignal-booster%2Fcat%2Fhome-office%2F&utm_source=bing&utm_medium=cpc&utm_campaign=359540784&utm_keyword=surecall%20flare&msclkid=63d026ddde731514e44d44d7383784ef&utm_term=surecall%20flare&utm_content=Surecall%20Flare

For rural users, it gets more difficult, read on:

I live on lakefront property and had similar issues with both T-Mobile internet and digital TV reception issues. The root cause is simple; signal interference from a line of trees. Signal would get worse during spring and summer, and would improve during colder months, likely due to less tree leaves "attenuating," aka reducing the signal quality. The solution was two fold: an antenna mast that I mounted to the back of my home that helped me realize 30 feet elevation, and 2: an outdoor antenna system for the T-Mobile device / high gain antenna for my Tivo DTV receiver. The antenna mast is heavy duty and designed for rural applications. The antenna mast was purchased from Amazon, see https://www.amazon.com/Easy-Up-Telescoping-Mast-TM-50-U-95/dp/B010GAQ3K4/ref=sxin_15_ac_d_rm?ac_md=3-2-YW50ZW5uYSB0b3dlcg%3D%3D-ac_d_rm_rm_rm&crid=1ZRVF69Y6MB43&cv_ct_cx=antenna+mast&keywords=antenna+mast&pd_rd_i=B010GAQ3K4&pd_rd_r=2f058b48-bce3-4b8a-84cd-f75aeef0bcd5&pd_rd_w=wAMTe&pd_rd_wg=L1ZHs&pf_rd_p=5fdda09e-d732-41f0-8362-9e3e115c3771&pf_rd_r=TF9FQV9FBB671GTZX44A&psc=1&qid=1644881211&sprefix=antenna+ma%2Caps%2C270&sr=1-3-12d4272d-8adb-4121-8624-135149aa9081, the antenna system for the T-Mobile device, see https://www.waveform.com/a/b/guides/hotspots/t-mobile-5g-gateway/ , and instructions from

Mind you, this is a technical video. Get someone technical to help you if it is beyond your skills. For DTV, I purchased this monster antenna and mounted it to the same antenna mast  3 feet above the 5G antenna, see : https://www.amazon.com/pingbingding-Antenna-Outdoor-Amplified-Mounting/dp/B07DGYGGSF/ref=sr_1_15?keywords=150+mile+range+tv+antenna&qid=1644881882&sr=8-15 .

In closing, I hope I have brought to this discussion some information to help those in need.

-Hank