Forum Discussion
Upload speeds much faster than download speeds
So I recently switched to T-Mobile Home internet since it advertises good speeds and no data caps. When I first set up the gateway, I was shocked. Speeds were blazing fast. I was consistently getting...
I read this on the Tmobile site regarding how home internet users are classified. If you go to to the open internet page: https://www.t-mobile.com/responsibility/consumer-info/policies/internet-service
Look for this heading: ¿Qué velocidades y rendimiento pueden esperar obtener los clientes de los servicios de acceso a Internet de banda ancha marca T-Mobile? ¿Dónde están disponibles estas velocidades?
Read: "Additionally, we prioritize network data by plan and brand to deliver a range of customer choice points at great values. Los datos para clientes de la mayoría de los planes de T-Mobile (y para clientes con planes de Sprint que usen la red T-Mobile) se priorizan antes que los datos de clientes con planes Essentials y de Metro by T-Mobile o Assurance Wireless. A continuación, tienen prioridad los planes de Internet Móvil ofrecidos después del 12 de diciembre de 2020 con 30 GB o más datos al mes, Proyecto 10Millones y algunos otros planes de Internet Móvil orientados a la educación. La gran mayoría de clientes que cuenten con planes de T-Mobile, Sprint, Metro by T-Mobile y Assurance Wireless reciben mayor prioridad que la pequeña fracción de clientes que consumen muchos datos en sus planes tarifarios, los cuales se priorizan últimos en la red luego de superar el límite fijado para el ciclo de facturación en curso. T-Mobile Home Internet (available in select locations) customers receive the same network prioritization as Heavy Data Users, but should be less likely to experience congestion because the equipment is stationary and available in limited areas. “
[a "Heavy Data User" is defined as a customer using more than 50GB of data (100GB of data for new Magenta plans activated beginning February 24, 2021) in a billing cycle. ]
So, what this reads to me is Home Internet Users are classified as Heavy Data Users (after they hit 50GB) and are then prioritized last on the network. So, if you live in a congested area or a small town with most people using Tmobile tower as their cell provider, you're going to be last in line after hitting 50Gb. They really should make it clear that while the internet is unlimited you will be deprioritized during any congestion. If you are in a town with multiple providers and not many people use Tmobile, you likely won't have issues. Otherwise, you might look into using a third arty reseller for Tmo LTE internet. It will cost quite a bit more but I think they have the data allottments raised much higher than 50gb before deprioritization.
