Forum Discussion
claygrim
Hace 2 añosNetwork Novice
WLN 202
Every morning at 9:00am I am dropping my internet. The error message I get is WLN 202. It says I must restart the modem. I work from home and this is making me drop calls and takes about 10 minut...
GThurman
Hace 2 añosTransmission Trainee
Just a thought as I have seen it before. Do you have a surge protector on your modem? (if not, get one) Anything else on that power plug? At 9:00am do you have a pool pump turn on? Maybe a heater on a timer? Anything that might cause a surge, spike or drop in current? It's a web interface bug, but T-Mobile really has no clue how to solve it. It seems to be attached to their firm wear updates. They will blame it on a "Network issue or outage" among other things. Some excuses could be spot on, others made up to get us off the phone. One CSR suggested it it is the internal power supply of the modem itself. Which would call for it getting swapped out at the T-Moble Store.
Hope you can sort it out.
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