Forum Discussion
Remote reset and network drop
We are new T-Mobile internet gateway customers. We are experiencing drop-off of our internet (wireless) even when our new (Nokia) gateway is showing connectivity. Only action to fix, so far, is to ...
Yes. T-Mobile needs to fix the problem that device remain connected to the Gateway not lose internet eg data coming in. Rebooting the router corrects this but if it happens frequently its a pain and if you are not home you would need to call them to have them reboot it as one would not be able to connect to through the app as one needs to be connected to wifi to do this. I gave up my spectrum internet to try tmobiles and it works well on a complex setup accept for these disconnects.
