Forum Discussion
Samsung TV loses internet
So for the most part we have no problems. However randomly our Samsung TV loses the internet. If we run troubleshoot network status on the TV it says it's connected to the t mobile router but not the internet. If I go to "open network settings / wireless" it reconnects to the internet right away. I'm pretty sure it isn't the TV (It is only 1 year old) because status says it's connected to the router. But no internet . However I don't have to reset the router either. Basically, if I reconnect to the router despite not losing connection in the first place, the internet comes back. Weird!
- pphwConnection Cadet
I had the same problem with my Roku device. Fixed it by cancelling T-Mobile Internet and going back to cable internet. ;)
- copz1998Connection Curator
@Ankered I have a Samsung TV as well.
Is your network setup for the TV using wifi or wired ethernet?
Is the network setup as DHCP or did you manually configure DNS and the IP address?
If you are using wired, then try wireless, and vice-versa. You gateway is setup to spool out addresses so DHCP should be fine, but you can try manually configuring DNS and your TV ip address.
Let us know what happens.
- AnkeredNetwork Novice
Yep. Tried running it ethernet did the same thing. It doesn't have problems hooking up to the router, just can't access the internet unless I reconnect. It's weird.
- copz1998Connection Curator
@Ankered is your T-Mobile gateway the only Internet access device on your network, or do you have a wifi router connected to your gateway?
For example, my network is Gateway > Netgear MR60 wifi access point > devices
My devices connect to the IP addresses spooled out by the MR60, and the MR60 gets Internet access from the gateway.
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