Suddenly slow home internet.

Thought I would chime in as well.

Signed up a year and a half ago. Excellent speeds for my rural location (no cable/DSL). Was getting mostly around 35-40 Mbps download and at times it would hit 100 Mbps. Stayed on 5g. After the latest tower maintenance in early April, my Nokia router would no longer connect to 5g. Called support. Ended up exchanging for an Arcadia router. It first connected to 5g then stayed on 4g. After two separate support sessions with tickets sent to technical support, no change. I am now stuck on 4g 99% of the time with speeds between 6 Mbps and 18 Mbps. My Arcadia sits in a fan base to keep it cool and external antenna leads are hooked up. Thankfully, I did not cancel my DIRECTV to cut costs as originally planned. The speeds I get are barely adequate for streaming with one TV let alone another. A friend of mine got T-mobile home internet based on my recommendation in January. He is on the same tower. His router no longer connects to 5g either. I guess T-Mobile just got too carried away and oversold this service. Another reason may be that over the past year, more people have upgraded their cell phones to ones that now have 5g. Since phone service takes priority, this may be a contributing factor to why home internet service is so slow. Still not happy with T-mobile as I am paying for 5g service that I am no longer getting. 

Well I sign up the for the home business internet with t-mobile over a year  ago. I had a Nokia router and it work fine. I had download way over a 100 and upload was 50 or better. Never had an issues. Then here came June 19 2023. My internet suddenly start acting stupid. I was barely getting over 50 down and up 10.  This is way unacceptable not worth 50 dollars a month. I been through 3 routers new one coming soon to see if it fixes the issue. File and fcc complaint and fuss I have a 60 dollar credit on my bill. If I wanted to pay for horrible service like this for 50 dollars. I call frontier and have worse speed like this  my advice to everyone in here that is having the same issue as me. I advise everyone to file an fcc complaint. Then maybe they will fix stuff 

I had two unbelievable experiences recently. Traveled to Dublin, Ireland for a week, and got free internet everywhere in excess of 50-100 Mbps. Then,,,, traveled to India for 2 weeks. Their mobile companies offer 2 GB of data every day for >100 Mbps for an entire month for an astonishing $5/month. I didn't need a home internet connection as I could go anywhere and watch Netflix and Amazon prime at ultrafast speeds almost free. 

And then I returned home… I'm getting 0.2 Mbps with Tmobile for $50 a month. And, this is after I got fed up with Suddenlink (now Optimum), who were charging me upwards of 120$ per month to remove data-caps for a paltry 40 Mbps. If we got some of those Indian companies here, almost everybody would be getting almost free internet at faster speeds.

Every Morning I get 60 to 90 Mbps, most of the day we wouldn't notice any issue with the internet. However, every evening and night we struggle to stream one show at a time on one device. Restarting the gateway, moving the box around doesn't matter. The speed goes down to 1 to 3 mbps so you can surf the web slowly and that's it. That's unacceptable. It's too low to do anything. It's so bad i'm considering going back to Brightspeed's 10 Mbps plan. That's how bad this is. 

Same exact problem here in MN.  Been getting the run around from Support for about a month.  Upgrade the firmware, reboot, tower is under repair, we'll send you a replacement gateway.  I can get upwards of 150/20 during the day, to 0.5/0.1 in the evening, which is unusable.  Might have to try Centurylink or Xfinity, my only other options.

I also remain on the fence about whether I can trust T-Mobile Home Internet to be my sole internet provider, given the random changes to bandwidth throughout the day (as low as 1mbps download, as high as 200mbps download, when stable it ranges 20-50mbps, making it about as good as the consistently 25 mbps AT&T Internet I am trying to replace it with, only with better upload speeds).

Resetting the gateway usually helps, but the 3-minute-or-so wait makes that a solution that you don't want to have to do all the time. As much as I dislike cable, I may have to go to Spectrum in the end. It also seems like a problem of T-Mobile's own making.

I could understand where you're coming from I had my ups and downs went from good to bad they did text me of ongoing upgrades to net and it took a while thing's seem to have stabilized and back to a decent net experience I did complaint a lot and had many tickets to maintenance crews I do at least one reboot per day due to ip changes . I hope it gets better for everyone right now I'm not complaining. I provided screen shots and tower id info to them via Tmobile app Text personnel . 

I'd rather every user on home internet be limited to a rock solid 100/10mbps connection, or even 50/5 than dealing with this throttling. First month was 600/30mbps now it may hit those speeds sometimes but it also tanks to barely usable speeds as well. It can go from playing a youtube video at auto 1440p/4k no problem to 360p and buffering in seconds. Ill keep it for another month and if it does not improve it is time to move to spectrum, at least they should be consistent.

Moderators I try to tell truth only I have no whim's Truth be told And TMobile should listen other wise the best of their 5g Tech is being publicly scrutinized And 👀 . To thy own self be true.

I'm no Radio tech engineer in any wave I would think they use algorithms to know when to throttle my guess is their system is not very good at knowing the difference between Magenta Max Home Internet and other services and it could be 9pm and their system is still throttling because it doesn't know when to use the accordion 🪗 system of letting the net breath 🫁 in and out it stays stuck since engineering hasn't figured out how to do it or they are bubble gum machine engineer's that should be fired