Forum Discussion
T-Mobile Home Internet slowed to failure of service
There seems to be a fair number of home Internet customers who had good service a few months ago and now practically have no service. T-Mobile is just giving us the runaround, they give equivocating ...
7 weeks later and after hours on the phone l keep hoping for better service but nothing has changed. No one has called back to give me a status update despite a promise to do so last week. I did request and receive a one month credit on my bill but that's it. With all the time I have spent on trying to receive the product they advertised it does not compensate me for my time or frustration.
I think if there are enough people with the same problem we may get traction with the government regulator's like FCC, State Attorney Generals offices etc or at least get our complaints on record. Most importantly if we all put out a heads up on social media outlets maybe more people wont fall for the false advertising and extremely poor internet service.
We found a DISH TV package that includes satellite internet so planning on trying that out assuming they dont improve our service.
