Forum Discussion
t-monile home internet is barely providing basic data speeds sometimds.
My t-mobile internet, especially lately, has been the worst internet I have ever bought/dealt with. My wife with her iPhone 12 Pro gets medium 5g coverage most of the time at our house. Why does our ...
Log into the gateway (forget the app useless) open a web browser go to http://192.168.12.1/ primary and secondary signal info off the Overview first tab. Then Status tab and same primary and secondary info. You have to expand them with click the down arrow to see the data.
This is the data that shows your connection.
I think I have a good outcome. Hope everyone else gets same from T-Mobile.
I was having same issues as many have voiced here.
Had service with good performance for about 8 mos and all of the sudden download speeds were garbage.
first call to support was 2 days ago. Frustrated with the rep reading from a script of hollow pleasantries. Had a slight bump in download speeds and hoped it would continue, but it did not.
called again today and was firm and direct - but respectful - in my communications with the rep, providing evidence from speedtest.net results that something in T-mobiles network admin and settings was affecting my service.
Rep said he would do some stuff, communicate with engineering and get back to me. He called back about three hours later and said they are still working on it and would be back in touch with me in the next 2-3 days.
as of this evening, i am getting the best network performance I've ever experienced at my house in northeast GA. Three speedtest.net results at 5pm, 8pm and 10pm have all been between 160-180mbps down and >53mbps up. And unless something very recently has changed, I'm in an LTE coverage area, not 5G.
I hope this improvement is stable and permanent, but as of right now very satisfied.
