Forum Discussion
Tech Support Call Wait Times/Slow Speeds
Hi all, new T-Mobile Home Internet customer here. Just subscribed to the service last Tuesday and have been closely monitoring speeds. I have yet to get above 4 Mbps with 4-5 bars service as reported...
I spent 6 hours on hold yesterday and started my call to TMO about an hour ago this morning and have yet to talk to a human. At least you have some level of service; I have what is apparently a bad router where the sim card won't be read at all so i'm paying for completely non-existent service
