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broken_promises
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Re: Very slow 5G internet speeds at certain times
I am talking large discrepencies in speed. When at certain times it goes to almost 300 Mbps download and 75 Mbps upload. This is using an ethernet connection, not wifi on my home computer. My gateway shows good to excellent signal strength.Then during peek hours of cell phone use it can drop to 10 Mbps or less download and 1.5 Mbps upload. I have used Wifi Man andOpensignal as well as my own tests to see if what I am receiving is true. This is clearly a a problem with the tower 2 miles awaynot being able to handle those phone calls and the lower priority of the 5G internet service. I have always gotten the "working on the tower" excuse that has lasted for over a year from T-Mobile tech support. I live alone in a 2 bedroom condo on a terraced hill near the top in a large city suburb. Most of the time I can watch tv without buffering and use my computer for routine internet work even at the slowest speeds. I am trying very hard not to go back to AT&T and fight over their rate increases.75Visto0likes0ComentariosVery slow 5G internet speeds at certain times
Like just about everyone else mycomplaint seems to be about a severe slow down in download and upload speeds at certain hours of the mornings,late afternoons and nightson my 5G home gateway. Restarting the gateway does nothing. Here is the real answer: T-Mobile oversells their services, phone and internet thusoverloading a cell towerscapacity. They do this so as not to tellpotential customers that they can't give them service. Making a sale is number one. This is what I was told by a salesperson who quit their job because they could not sell like this.Also 5G internet service is at the bottom of the priority chain with cell phone service at the top. When the cell towers are full of phone calls, internet service can slow to a crawl.Re: Internet
T-Mobile recently acquired a significant portion of U.S. Cellular's wireless operations in a $4.4 billion deal. As a result, T-Mobile, Verizon, and AT&T now dominate the cellular phone service and 5G internet market. The CEOs of these companies receive substantial salaries and stock benefits, which incentivize them to boost stock value and maintain their positions. Unfortunately, this focus on profits often leads to reduced benefits for customers.It's a common trend where big business benefits the wealthy while leaving the less fortunate with fewer advantages.11Visto1like0ComentariosRe: Internet
T-Mobile is overloading their towers. I used to get great 5G internet speeds over a year ago and great 5G phone speeds over 100 Mbps. Now both my internet and phonedips between 10 to 5 Mbpsduring peak hours and evenings making it almost unusable.I knowthat internet priorityis in last place. Phone service should not be dipping since it's in first place. I know that sales reps will put potential customers on a tower that is near capacityrather than turn down a customer based upon their address. Verizon does not do this. But I don't have a Verizon tower near me for internet service. Many annoying practices by T-Mobile's newest CEO have caused long time customers to look elsewhere for service.10Visto1like0ComentariosRe: Price Lock
I am grandfathered in on the very first over 55 plan. At that time I was promised no price increase for a lifetime. I thought only AT&T broke their promises to customers. That's why I dropped them. Now with a new CEO T-Mobile has done the same thing.Theyhave turned out to be liars too. It's corporate greed. Increase the stock value and screw the customers.18Visto6likes0Comentarios