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broken_promises
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Joined 7 months ago
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Re: Price Lock
I am grandfathered in on the very first over 55 plan. At that time I was promised no price increase for a lifetime. I thought only AT&T broke their promises to customers. That's why I dropped them. Now with a new CEO T-Mobile has done the same thing.Theyhave turned out to be liars too. It's corporate greed. Increase the stock value and screw the customers.8Visto6likes0ComentariosRe: Internet
T-Mobile recently acquired a significant portion of U.S. Cellular's wireless operations in a $4.4 billion deal. As a result, T-Mobile, Verizon, and AT&T now dominate the cellular phone service and 5G internet market. The CEOs of these companies receive substantial salaries and stock benefits, which incentivize them to boost stock value and maintain their positions. Unfortunately, this focus on profits often leads to reduced benefits for customers.It's a common trend where big business benefits the wealthy while leaving the less fortunate with fewer advantages.3Visto1like0ComentariosRe: Internet
T-Mobile is overloading their towers. I used to get great 5G internet speeds over a year ago and great 5G phone speeds over 100 Mbps. Now both my internet and phonedips between 10 to 5 Mbpsduring peak hours and evenings making it almost unusable.I knowthat internet priorityis in last place. Phone service should not be dipping since it's in first place. I know that sales reps will put potential customers on a tower that is near capacityrather than turn down a customer based upon their address. Verizon does not do this. But I don't have a Verizon tower near me for internet service. Many annoying practices by T-Mobile's newest CEO have caused long time customers to look elsewhere for service.2Visto1like0ComentariosVery slow 5G internet speeds at certain times
Like just about everyone else mycomplaint seems to be about a severe slow down in download and upload speeds at certain hours of the mornings,late afternoons and nightson my 5G home gateway. Restarting the gateway does nothing. Here is the real answer: T-Mobile oversells their services, phone and internet thusoverloading a cell towerscapacity. They do this so as not to tellpotential customers that they can't give them service. Making a sale is number one. This is what I was told by a salesperson who quit their job because they could not sell like this.Also 5G internet service is at the bottom of the priority chain with cell phone service at the top. When the cell towers are full of phone calls, internet service can slow to a crawl.