Forum Discussion
tmobile home internet speed issues
Im having issues after connecting a router to my Gateway. I am averaging 200 download and 80 upload when everything is working. if i connect a router to the gateway and turn on the gateway the secondary signal (5G) will not connect. then my speeds are 80 down and 8 up when only connected to the primary signal (4G). if i disconnect the router and reboot the gateway the secondary signal will come back and ill have the faster speed. Now, when the gateway is booted up and i have secondary signal. I can then plug the router into the gateway and it will stay connected the secondary signal for part of the day.. but after a while the secondary signal will drop out again.. then it will come and go but it will stay disconnect more then connected…. then when i have no secondary signal i reboot the gateway without the router connected the secondary signal will come right back…. anyone with the speed problems have a router connect to their gateway? I can recreate this issue every time. i called t-mobile and had them watch my gateway as i went trough the steps but they dont have an answer.. I have the latest firm, and have good signal.
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