Forum Discussion

Katya's avatar
Katya
Network Novice
Hace 6 meses

voicemail tab crash

cannot access the “voicemails” tab in Digits. when i click the button it immediately opens the error message:

the application crashed. im sorry, this was fatal. this is all i know: killed=[object Object]

when i click OK the program restarts.

i was able to reinstall Digits and view voicemails again. but next time i go to see my voicemails, the program crashes with the same error message as before.

what is the cause and how can i fix the problem so it doesn’t happen again?

 

  • KayB's avatar
    KayB
    Network Novice

    Voicemail tab has always crashed, now receiving the same error code in text message after trying to attach a file to message. Crashes every time I even open the app unless I quickly click on another thread. No way I see to delete this thread in DIGITS. DIGITS has always has crashed on Windows 11, Voicemail Tab. Only once in years can I remember the DIGITS app actually updated to a new version.  So the next update is not due for a few more years now at least?

  • ...also faced 'The application crashed. I'm sorry, this was fatal. This is all I know: killed=[object Object]' when pivoting from Messages to Calls in DIGITS from T-Mobile 2.5.6 on Windows 10

  • jdline99's avatar
    jdline99
    Network Novice

    Same issue on my account.  
    Wonder if T-Mobile even acknowledges this as an issue.

  • 300M's avatar
    300M
    Newbie Caller

    Long time user of DIGITS, but only use it off and on.   Recently added it to a new PC and when click the "Voicemails" tab, I receive the same error message as those listed above.  Wish T-Mobile would fix this.

  • Ancistrus's avatar
    Ancistrus
    Network Novice

    Just installed DIGITS today, just for the voicemail feature.  Same error, meaning it's useless to me.

     

  • I am having the same problem. Noticed it today. Would appreciate if a T-Mo employee could weigh in.