Forum Discussion
VPN issues, some work related programs won’t load
- Hace 10 meses
Exact same situation here. Last week was the storm. Everything was working perfectly fine then the day after the storm, VPN is an issue up to now. T-Mobile rep is no help.
Tried the suggestion:
2.4 GHz, and select WPA - Did not work for me
2.4 GHz band > select WPA/WPA2 > WPA “TKIP & AES” - Did not work for me
I might end up switching Internet promptly because it's an issue especially when you work remotely.
I’ll search around if I can find other tips
TechWriter wrote:LOOKING FOR HELP wrote:Can you tell me what the model of the different gateway is? When I asked yesterday if there was another gateway to try, my customer service rep told me there wasn't. I hate switching because it's cheaper than what I had before and faster. However if I can't work from home when needed that doesn't help.
thanks for your comment!
Hola,
You’re welcome. I was a little hesitant to post because I’m not sure this will work.
The model number is KVD21. And the HW version is R01.
So far so good this morning. But again, since the problem is intermittent, I'll have to give it some time to see if this really does work.
I just wanted to provide an update. Since switching to the Arcadyan KVD21 I have not experienced any more issues. Will report here if that should change.
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