Forum Discussion
why TMobile home internet so bad
When I first got my gateway it worked ok 6 months now and it sucks so bad I can't play games and half the time my wife can't even watch her shows without it buffing I think TMobile needs to stop maki...
Perform a few checks:
- Use the TMHI ‘app’ to check your general performance - ‘Connection Quality’ on the home tab
- On the 'More' tab, check the 'Advanced Cellular Metrics' - take a look on the 5G tab to see the the RSRQ, RSRP, SINR and Band are. Band should be N41. Each entry has a status description as well as status.
- File (call) T-Mobile for support (summer leaves in some places will cause issues with n41 -
- Better location (use the Home page - Placement tool).
