why TMobile home internet so bad

Hi, checking in from Carlsbad California.  We switched over about a year ago.  The home internet was never good but passable.  We travel frequently and our security system and cameras require internet, they now go down consistently and have to be manually reset.  Small problem when your not at the house.

Currently, we lose signal 20 times a day and the download speeds are awful.

we are debating whether to wait for the ting fiber or just go back to spectrum this week.

customer service is awful for home internet since they can’t resolve.

bad option for this part of the country.

Have had home Internet for over a year. On my 3rd hotspot (useless router.) My problem is the constant outages. Every single day it goes down. I work remote and this is unacceptable.  They say 'cheap is sometimes expensive.' Couldn't be more true with T-Mobile home Internet. Am now exploring other companys. I know it's going to cost more but I'll gladly pay it to get out of this amateur joke of a service.

Tijuana tower, att tower, unknown tower when there is a T-Mobile tower very close.  Terrible option for Carlsbad ca.  goes down 20 times a day not counting buffering and the techs are unable to do anything.  As mentioned above, no good options in Carlsbad.  Did hear a neighbor went to spectrum commercial for $280 per month and seems satisfied.  We live in a third world country.  Thank goodness ting is coming for $89/mo.  Signed up.  Just resigning myself that it will take another 6-12 months.

Now phone service is having problems.  They are so bad in Carlsbad ca.  today 30 plus times internet went down.  No phone service.  Hard when trying to work from home.  Stay away

Absolutely useless, the past 3 months I have had no Internet more than I have had Internet. TMO even sent me a new "router". No fixes, it goes offline probably over 40 times a day. But! The router says service is good. 

I'm over wasting money and trying to deal with their technical support.

I think i'm starting to experience the same issues that everyone else is.  Supposedly if we're not on a contract we can leave. I'll go back to pay more comcast if I need to.  At least their connections were reliable.

I wonder if the headshed at t mobile evem reads these community forums.....

doubtful...then again not overly sure what a headshed is..the site is primarily peer to peer assistance with a handful of moderators/admins to keep the site in order only..

Let me see if I have this straight: give up my connected cable with fast downloads and switch to what is essentially the same speed as my phone when it isn’t on WiFi?

Worst internet ever. Makes me want to go back to Verizon or sparklight for internet. I can't turn my phone wifi on while my home computer is on. The lag is outrageous and the download and upload is garbage. Sales did a great job upsetting but after use it is horrible. Why do I pay for something that 1) doesn't ever work, 2) can't hook up multiple devices from, 3) makes my entire family frustrated with making a horrible decision based off what a sales rep at the store says. Get you together or customers are gonna leave. I'm not going to continue paying for something that doesn't work.