Forum Discussion

Tfarling69's avatar
Tfarling69
Network Novice
Hace 3 meses

WiFi

I lost power yesterday for 60 seconds. Since then I have no WiFi on my 5G gateway device. I have reset it and unplugged it a million times. My tv allows me to connect but the says it's not connected to WiFi. The gateway says it has a strong signal and then shows an error message and states it's not connected to WiFi. I'm ready to throw it out a window! Anyone have any tips 

  • copz1998's avatar
    copz1998
    Connection Curator

    @Tfarling69, with cache and packet loss, I would recommend unplugging and reconnecting Ethernet cables, power cables, and power-off/on devices, so that they have fresh connections. You may have already done this but it can make a difference. 

    Let us know how it goes.