Forum Discussion
Windows laptop can't find T-Mobile Home Internet network... but all other devices can
Just set up my gateway… working fine for the most part, but it doesn't appear in the list of available networks on my Windows 10 laptop. Phone, tablet, another laptop elsewhere in the house… the netw...
Auto is not the setting you want to set your router to for WiFi Channels! There are a lot of devices out there that are very specific about the channels they will work on. 3, 6, and 9 are usually the most compatible channels but also usually the most congested channels as well. Nintendo is well known for not liking anything other than 3, 6, or 9 for the Wii, Wii U, and DS/3DS. If your laptop can see the WiFi to connect to but can't connect to it. Then it is more than likely the security setting that is preventing it from connecting. It could also potentially be the channel but that is much less likely. Channels 1, 11, 12, 13, and 14 for 2.4GHz and 5GHz are usually the least compatible channels to set your router to. If it can't see the WiFi connection at all on both 2.4GHz and 5GHz. Then the issue is more than likely with the laptop. Whether it is a hardware compatibility, firmware compatibility, or driver issue. That will take a little more effort to narrow down.
