Forum Discussion

Ting's avatar
Ting
Network Novice
Hace 2 meses

Change trade-in device on promo

We can change the trade-in device or send in a different one than what we specified on the order for a trade-in promo? The other device also qualifies for the same trade-in promo. Gracias.

  • syaoran's avatar
    syaoran
    Transmission Titan

    No!  You have to send in the device you specified.  If you want to use a different device.  The whole order and promo would have to benchmarked and a new order would need to be created.  Not sending in the correct device for trade-in that you specified invalidates the promo.