Forum Discussion

Reddy116's avatar
Reddy116
Network Novice
Hace 3 meses

Complaint about Kiosk at Sam's Club.

How do I make a complaint of the T-Mobile Kiosk at Sam's Club ? It has no network while I was at the store to make an order. The T-Mobile rep was not able to make the order. The promotion expired that night and prices increased in the phones next day and I lost the opportunity to take advantage of the promotions due to issue with their network. 

 

Does T-Mobile look at this forum ? or is  it just rants by the customers ? 

  • syaoran's avatar
    syaoran
    Transmission Titan

    This forum is primarily a forum for customers to seek help from other customers.  Try reaching out to T-Mobile via DM on either Twitter or Facebook to see if it is possible to still give you the promotion.