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MeanMomma's avatar
MeanMomma
Newbie Caller
Hace 6 meses

Watch to Cell Phone for PreTeen

Why am I not "allowed" to upgrade a smart watch and number to a cell phone and number? I was told today that I have to pay for both for 3 months to take advantage of a promotion...Is there an easy wa...
  • syaoran's avatar
    Hace 6 meses

    This is primarily a peer help forum.for customers to seek help from other customers.  It would be best if you reach out to Customer Care at 611 from your T-Mobile line or by sending a DM to T-Mobile on Facebook or Twitter for help from someone that has access to your account to explain everything in detail to you.