2G free phone replacement
Hi, my family uses two 2G phones on the Gold Rewards legacy pay as you go plan. I saw the various posts that T-Mobile is shutting down its 2G network in April and also the announcement on the T-Mobile site here (https://www.t-mobile.com/support/coverage/2g-retirement). Are we eligible for the free phone replacement even though we are using a legacy prepaid plan? We have been to several T-Mobile stores, but have been told that they cannot help us. We've also tried customer service, but they have also been unable to help us. Thank you for any information you can provide.