What qualifies as a BTS device?
I purchased aMiFi® X PRO hotspot in December 2022. At that time, the T-Mobile customer service rep told me I qualified for the promotion "UMTS Network Retirement - $200 off any BTS device" and that I'd get a $200 credit to my account. I'venever received the credit, even after chatting with customer service at least 3 times since then. Today, a customer care representative told me that I didn't qualify for that promotion because the hotspot is not a "BTS device". Does anyone know whether a hotspot qualifies as a BTS device? I feel deceived!
phone discounts for when 3G goes away
So I'm one of those infrequent phone users and have a prepaid account with an old 3G phone. When 3G goes away (soon), I'm not going to get service. Is t-mobile providing any kind of cheap replacement phones for us or are we just out of luck when they turn our service off?
What is the oldest iPhone that will work on T-mobile after the 3G Shutdown?
I just tried asking this to T-mo support chat and they were unwilling to give a definitive answer. Is it really that hard to answer? Is it something like this: Which iPhones will work after the 3G shutdown? iPhone 5, 5c -- No iPhone 6 -- Maybe iPhone 6s -- Maybe iPhone 7, 8, 11, 12 -- Yes