help accessing gateway administrator settings
Help! I factory reset my home Internet this morning and I can no longer access the admin settings. When I access the home Internet app it keeps logging me in automatically to the custom name and password I had before the reset. Even in my phone settings I can't get to the settings for the router through the IP address, keeps telling me the site can't be reached. What can I do to get to my admin settings again?
Home Internet, stuck on setup menu but it is working
My T-Mobile Home Internet is working, but I want to make a change. I use a PC and Ethernet connection. Whenever I go into the admin menu, I get the new setup menu and not the normal admin one with all the settings. I try to go through the setup, but it gets stuck at the point when I have to scan the QR on the device, it keeps failing. Then it wants me to do the Ethernet setup using the app on the phone. That doesn't even make sense, how can I connect my phone to an Ethernet port and how can I use the app on my PC when they don't make an app for the PC. (no one on their phone tech line even understands the basics of networking or telephony.) Once again, T-Mobile has be stuck. Steve
cannot connect admin app to gateway that is "hidden"
i have had the network gateway hidden in WiFi…now the administrative app cannot find the gateway to govern it. how can i reset the gateway so that it is not hidden any longer if i cannot get into the gateway settings? UPDATE: i factory reset the device - rebooted, at i got back in.