Paramount Plus promotion fiasco
Judging from some of the posts I've read here and else were it seems my experiencehas played out with several other upset T-mobile customers as well. I subscribed to the Paramount Plus deal a couple of days ago only to be sent an email confirmation from Paramount with the following conflictingverbage: "Your payment method will be billed $4.99 on a recurring basis when your trial expires on Jan 2, 2022. Charges will apply if you do not cancel before Jan 2, 2022 except if you have a discount that covers the entire cost of a subscription, then you must cancel before the expiration of that discount to avoid charges. Taxes applicable in certain states. *Coupon: 100% off for 12 months has been applied. For your updated billing amount and trial ending date, please visit your account page." So, of course, at first glance it literally gives me less than a week to cancel or my credit card will be billed. Not even the standard (non T-mobile) 30 day Paramount free trial. Anyways, so the bottom of the email says a coupon for 12 months free has been applied and that my Paramount Plus account page will reflect that. Great awesome, right?! I should be all set….Nope. On my Paramount account page it still statedthe same thing;that if I do not cancel before Jan 2, 2022 my credit card will be billed. So, I did the only thing that makes sense in order to avoid having my credit card charged for this shadycrap, canceled my subscriptionand tried to re-apply for the promotion after speaking with Paramount Plus support about my issue. No such luck, they said to contact T-Mobile so they can give me a new coupon code. That's where I sit now - waiting for a proper answer from T-Mobile instead of vague voicemails stating my issue is resolved when it isn't. They have yet to provide me a new coupon code when I have read else where others were given one to re-apply.I have been with T-mobile for over 15 years and this is the first time their customer service has really disappointed me and made me think twice of staying with them anymore.
Cannot get paramount plus promotion code
Has anyone found a solution to get the promotion code to generate at https://promotions.t-mobile.com/ParamountPlus?? I typed in my T-Mobile phone number but nothing happens when I click "Continue", like literally the only thing that happens is my number disappears. The other site I've been directed to is https://promotions.t-mobile.com/rebates. But that promotion code is required.
Why does TM Home Internet not qualify for free Paramount + account?
Just signed up for TM Home Internet and was promised a free Paramount + account for 12 months and was sent a link with instructions on how to set it up. The link comes back as "account plan not eligible". Called customer service and now they say that you must have home internet as well as phone plan. That's BS. Why would you sell that in your pitch and then not provide it?
Paramount+ on us suddenly stopped
Hello, I have had Paramount+ on us for a few months on my Roku tv and love it, but all of a sudden it is telling me i need to subscribe. My year on T-Mobile is not up yet. I have made no changes myself. Why do i not have the T-Mobile subscription any longer? Also i looked up "manage my add-ons" and P+ is not listed in current or in history. I would be willing to subscribe through T-Mobile, but it says a subscription is $4.95 and when i click on link, it takes me to a subscription that is $9.95 plus tax. Feeling a tinge of twilight zone here… Does anyone else have the same thing going on? Does anyone have an understanding or a guess as to what has happened? Help and advice would be greatly appreciated! Thanks for your time. Michelle
Paramount+ not streaming on Sony TV
Successful sign up for Paramount+ offer, works on phone and tablet. Downloaded TV app, successfully created account, get all the streaming teasers, but streaming video consistently fails with error code 6320. Tried all the standby fixes (cleared cache, removed and redownloaded app, restarted modem, router, TV)-NADA-same message. Contacted Paramount+ via email, assigned a case number then nothing, contacted T-Mobile, never got a response. Anyone have a solution?
