Apple TV - Not working
I am not able to use Apple TV On-Us even though it says I am active on my account. I had customer service people helping me on two different occasions and they all said I should wait 24 hours for a special link to be sentand will call me to make sure all that crap but still not resolved. Anybody else had similar problems or know how to get it easily resolved?
Apple TV+ account access
I set up an Apple TV+ account through Tmobile sometime in the past but have not used it. Today I tried to actually use Apple TV+ and was prompted to sign in. I entered my e-mail but forgot my password. In order to reset my password, I was required to enter my birthdate. I was then told my birthdate was incorrect. I contacted Apple TV+ support and was told they couldn't help me. They suggested that I go through Tmobile to delete my Apple TV+ account so that I could create a new one. I have no idea how to do this. ¿Tienes alguna idea?
Apple TV+ Issues
I have a Magenta Max55 plan which offers Apple TV+ as a free subscription. I activated this and downloaded the app on my LG TV. I used the 6 digit code to access Apple TV and got into the programming. However, the menu says Apple TV+ Free for 7 days and then $6.99/month after that. It's supposed to be free. Do I need to call TMobile? Apple? Help!
Can I get Apple TV with a phantom iPhone?
So I tried to get the Apple TV deal but don't have an iPhone. so they said I don't qualify. T-Mobile thinks one of my newphones is an iphone 12 (it is an S24 Ultra), so for the purpose of Apple TV on us, I have an iPhone. Does Apple TV work on an android phone?Why does the $6.99 for Apple TV+ show up on my add on charges when I signed up for the FREE Apple TV+ promo?
I was sent the email for the Apple TV+ On us promo and successfully got it my subscription switched from Apple to T-Mobile but when I checked my account, T-Mobile is listing a charge of $6.99 instead of having it listed as “On Us”. As far as I can tell I qualify for the promo, if I do not I wish T-mobile would have not sent me the offer and/or let me know before switching my subscription to them, I’d rather do Apple one if I have to pay.Home Internet promo not honoring 6 mo Apple TV with Essentials plan.
I have had an Essentials Plan for a while and recently added Home Internet Service with the Bundle promotion.Unlimited 5G Home Internet Plans | T-Mobile 5G Home Internet The promotion below clearly states that Essentials plan with Home Internet includes 6 months of free Apple TV+ On Us. The agent who signed me up even sent a text message to claim the 6 month subscription. The redemption code in the textwas not recognizedby Apple TV site. When I called TMobile support to get a valid code, they are now saying that the Essentials plan does not qualify for the 6 month Apple promotion and that they cannot generate a valid code for me. The web page clearly saysit is included, but support says there is nothing they can provide. What are my next steps?
appletv+ android
Support says I have to have an apple phone in order to get the apple TV on us promotion.The website doesn't say that.But I don't get the text verification code to start the process. Somewhere in the fine print says I have to have iTunes apple media services account. I even have an iPhone that doesn't have a number, but support says they have to activate it. sounds like bs
