jitter

2 Topics

T-Mobile Home Internet shows 4 bars but keeps dropping signal
Hi. The last month or so, a problem is occurring - the gateway/modem shows 4 bars and has been sitting there for well over two years now. Randomly, I keep getting disconnected from a game server, remote sessions halt, streaming audio stutters, everything. I also have phone calls (from Samsung S22 Ultra) disconnect on me if the phone is using wifi mode for phone calls. If I disable wifi on the phone, phone calls still remain stable. At least for now. I sometimes still have issues with audio stuttering in regular 5G mode, and even testing a game server I got booted off with an error citing connection loss. Whatever it is, the loss is brief since connection comes back quickly. Speedtest shows low ping and low jitter, which surprised me. I logged into the Admin console. Is there an option to switch from 5G mode to 4G, just to rule out some possible causes of this? That sounds dumb since I have 4 bars on the modem and 5 on my phone (which generally connects to the modem's built-in wifi.) I haven't tested disabling 5G on the phone, but with 5 bars this really seems odd. Why would the phone show more bars and stronger signal strength when it's the smallerof the two devices? I turned the modem ("silver can" in shape) off and unplugged it for 30 minutes. I'd heard this forces a firmware check and upgrade. This did not make a difference. I keep a small fan running by the air inlet on the modem to help prevent overheating. That hasn't helped either. The built-in battery also seems to waver in percentage; always going from 65 to 78%. It used to read 100% in the past. I think that's a separate issue. I am having no power outage issues.
Solved
dpcole72
Hace 11 meses Place Coverage & Signal
4.1KViews
2likes
20Comentarios
5g internet and Ooma telephone
Anyone having any trouble with the Ooma telo going offline and back online constantly throughout the day? Mine will show the blue ready/online symbol on the device but if i check the dashboard status for the telo device it will sometimes come back "offline" quite a few times a day. When it is in this mode you can't call out or receive calls. You get a dialtone but calls don't go out, get a fast busy after a little delay. Ooma is telling me after multiple calls and troubleshooting that it is the internet and amount of "jitter". I've done speed tests and sometimes jitter is very low and the next time high. Ooma says it should be <5. Mine sometimes in the 20's and 30's, and at times it's under 5. ¡Gracias!
93ranger
Hace 2 años Place Other Devices
1.1KViews
1like
3Comentarios