Sprint Lease Buy-Out Not Being Honored
I migrated over to T-Mobile Nov. 2021 after being with Sprint since 2012; when I migrated I was told they'd buy out the lease of my Sprint equipmentorget me and my 2nd line the new iPhone at the Northgate T-Mobile store in Seattle, WA. We elected to keep our devices, as they were like-new. CURRENT ISSUE: I'm being billed and harassed by a collector statingI now owe over $1k due to double-billing for Sprint service and a complete lease buy out of two devices? Why isn't the promo being honored? Why am I being billed for devices that aren't on the Sprint network but are actively being paid and up-to-date in my T-Mobile account? Terrible experience.
migration from J1SIM to T mobile
I am a french student in usa for one year I had a esim from J1Simcards and they explain me that my phone number will migrate to T mobile . I follow all the informations they send to me for the migration. the 31th of october, i received a mail from T mobile that i have to refilled my prepaid account. I ask to J1simcards what i have to do and they say to don't do anything. My phone number will migrate today and they will send me informations about that and what i have to do. Today i receive a mail from t mobile which say that my number is canceled ! I can't use it anymore. I don't know what to do ? I have asked to https://j1simcards.com/what ihave to do and im waiting for their response…. Can you help me about that ? If you need i have of the mails about J1simcards and about your company. Thanks for your response Ian Causel boleve phone number971430****
