netflix

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Netflix won't load on any device in our household
Starting yesterday, Netflix will load on all my devices but won't display any content or graphics or play any content. The problem occurs with Apple TV 4K, iPhone, iPad, and SonyBravia TV. Allother apps are working, and SpeedTest confirms I have Internet connectivity and sufficient bandwidth. I've tried calling TMHI support at (844) 275-9310 and find that the wait is 30 minutes or more. I opted for a callbackbut have not heard from them. I've gone through this routine twice. [Groan] I've tried all the suggestions. I've killed the Netflix app. I've logged in and out of Netflix. I've restarted Apple TV 4K. I've powered down the gateway to restart it. The problem remains the same across all of my devices, which points to TMHI being the culprit. Is anyone else experiencing this problem? Have you had any success in resolving it?
Solved
bocaboy2591
Hace 9 meses Place Troubleshooting
809Visto
1like
13Comentarios
Netflix network check
When I test the speed on my TV Netflix app my speed rates at 10mbps or less though my speed check speeds go over 200, on AT&T 50 dsl I would get 20 & I thoughtTHAT was slow, one of the reasons I went for this plan was to resolve this & it's worse I would like to watch 4k content & 10mbps is not enough is there any way to improve this??? My connection is wired ethernet BTW not wifi.
Blackbeen
Hace 2 años Place Troubleshooting
122Visto
0likes
3Comentarios