postpaid esim
3 TopicsCan an eSIM be activated on a postpaid account WITHOUT going to a store?
I was very thrilled to learn eSIM is now supported on postpaid accounts!!! 😊 But I need a true Expert to advise if one can activate the eSIM on a qualified phone without having to visit a store, and if so, how. I spent 90 minutes today bouncing around on the phone with some support folks that clearly could not accomplish the mission. They had me try a litany of methods that I had already read would not work, (like downloading the T-Mobile eSIM app (prepaid only), referencing other experts, call backs, blah blah blah, ad nauseum. I though I was going to have success when I convinced one rep that they would need the EID from the phone, and after putting me on hold the rep did ask for it. But in the end my happiness bubble was burst. I was finally told I had to go to a store. Really? Please tell me it is not true!Solved900Visto0likes3Comentarios2 Phones w Physical Sim Cards? ESim
Lost IPhone 11 but found it after I did a tradein for Motorola 2022 so now there are 2 physical SIM cards but one is fully activated for Motorola and one semi workingfor my IPhone but both have thesame number?Iwould like to have iPhone set up for esim and erase/reuse the iPhone original physical SIM card and don't touch/keep my number and physical SIM card the same for my Motorola? note: iPhone no longer can text normally or set up wifi-calling and fully paid off but I wanted a safer 2nd new phone number unrelated/incomnectedto my Motorola and current phone number95Visto0likes1ComentarioPostpaid eSIM Updated w/Unrequested Changes
This pertains to a brand new iPhone 14. Since yesterday, I noticed that the cellular signal on thephone fluctuating rapidly, despite remaining static in the same room. In addition, I also noted the following: After a factory reset, and selecting "keep eSIM", the cell line does not engage during the phone setup after reboot. It only reads "SOS". The cell line is present after finishing set up though. This is divergent from baseline behavior, where the cell is active and can be used for activation. The cellular service cannot access the standard T-Mobile DNS servers when a proxy app is engaged for testing. This is also different from the baseline, where DNS worked with the proxy just fine. Using external DNS servers works, oddly enough. The Apple's built in Field Test tool ( dial *3001#12345#*) shows abnormal values, such as changing LOC values, which if i understand correctly, should be unique to every cell tower. I contacted support and there wasn't much they could do and recommended I contact Apple. However, the state of the eSIM is controlled by the carrier. Is there a baseline, or reference for nominal T-Mobile cellular line values? Is it possible to return the device for another model, since the eSIM has been likely compromised in some way, from the results of my analysis? Gracias88Visto0likes1Comentario