Stuck on 1 bar in my San Diego home? What to do?
Coverage map at my address says 5G Ultra Capacity. I have never been able to get more than one bar, meaning I can't even stream standard definition movies on Netflix/YouTube. Have been living here for months now & want to know if it will always be this way or is there something I can do to fix this issue? It's so terribly frustrating not to get service where you live When chatting with customer service they say "There's only limited tower within the area. T-Mobile wants to offer as much coverage as possible on our own network, but sometimes we must rely on domestic partners to ensure the widest coverage possible. T-Mobile coordina con estos socios para ofrecer a los clientes conectividad fuera de nuestra red. T-Mobile does not charge an additional fee for this service, but because we do not own these networks, there are limitations to data use and data speeds" Resetting Network Settings/Switching to 4G does not help
5G HOME/BUSINESS INTERNET - SAN DIEGO
I have been having HORRIBLE service on 5G small business internet (same as 5g home). Latency is 3451 when using speedof.me and speedtest.net hardly ever loads at all. I am on my 3RD device and tonight I called for the 8th time and this time they said it is "local site issues". Apparently all towers in San Diego or at least all towers near me, are being upgraded/have site issues. I will get 140mbps and then 21mbps. Sometimes at night it is 2.8mbps. UGHH. Why can't they work on one tower at a time lol. Basically I am going to jump ship to a different 5G provider OR back to cable if it isn't corrected soon. I can't run a business like this. ANYONE have a fix/temp suggestion?
