Account Security Concern — 355+ Open Ports Scanning “T-Mobile.com” — Severe Third-Party Control
My family and I have undergone a serious security breach from account opening in September 2023 to present. I have taken to network security websites and tools to try to determine the cause of the problem that is keeping persistentconnection from a third-party on my mobile lines Recently I did a Port Scan for the domain "T-Mobile.com" and found that there is at least355 open ports(and 10's of thousands of identified, closed, or blocked ports). This is very much out of the norm for any other domain I scan (having only 3-5 open ports). I am seeing Port 11 (sysstat - active users), 9040, 9050 and 9051 open for tor transport, 12345 and 12346 for backdoor Trojans onto ourdevices, amongmany other seriously concerning ports Threat actors have enabled third-party licensure and tools for our accounts which forbid security and privacy. Every bill's text and call log activity is 90% unrecognizable activity. It is strongly believed my phone lines andall activity on them are being shared. When I go into the store, the IMEI numbers showing are not the ones belonging to my devices. There is also an unremovable "managed network" under settings and then Wi-Fi and then saved networks that has always been there and is there when I put my eSIMs or physical SIM cards on any device and goes away when I turn the eSIM off or take the card out. The account is sole-owner, and no credentials have been given out to anyone, ever It also sounds like, from what I heard in store, simply closing the account and creating a fresh one is not an easy process. We have changed numbers and transferred phone service providers two times already and I do not want to do it again if I don't have to. The crime has survived for almost two years now, and I believe my information and my family's information was leaked How do I stop this?I don't know how to close ports or reassign the IP address designated to t-mobile.com. I'm really not sure what to do, but would really appreciate the help Thanks!
McAfee Security para T-Mobile
My phone was stolen in Europe two weeks ago. I got a new phone through the warranty waiting for me at home in the US. So I want to make sure that Find My Phone through theMcAfee Security for T-Mobile service that I am paying for is still working as I setup my replacement phone. I login on my laptom to Mcafee.com and it says that myMcAfee Security for T-Mobile was cancelled. Rats. I call T-Mobile, they confirm it wasn't cancelled. I go to the store so they can look, and the store T-Mobile people confirm that myMcAfee Security for T-Mobile is NOT cancelled. I call Mcafee several times and they say T-Mobile cancelled my subscription. I ask for elevation of the case; nothing. I call back and curse at them; finally, someone from Mcafee calls back and they are elevating it. Are you kidding me? To make it worse, theMcAfee Security for T-Mobile app on my phone says: "if you want to find your phone, click here." Is this real? Am I alive and well, or just a zombie already? Good God. What the heck are we supposed to do? Are we paying for this insanity?
Mcafeee
Any idea why McAfee T-Mobile app suddenly asks for phone number for "verification to create a new account" when I already have an account? Searched for an answer but got nothing. I updated the app but it still asked for my phone number so I went ahead and typed it in thinking it would recognize my number and redirect it tomy existing account but itappears to have createda brand new account.None of theidentity infoI had before shows up.So worrisome considering the data breach several years ago. Any idea why this has happened?
McAfee alerted me my Social Security # was found as part of TMobile breach
Just got 4 alerts that my SSN was found on the dark web related to T-Mobile breach. This is absolutely ridiculous that we are now put in this position with no recourse. Anyone else experience this, and if so what are the next steps you took to secure yourself.
how come t-mobile don’t care that their data base is hacked?
how come t-mobile don't care that their data base is hacked which means customers private personal information is breached and despite my countless efforts to bring this to their attention (twitter, Facebook, email, t-mobile) they literally don't care and won't respond. Oh and yes proof provided as well and nothing.
No support for those affected by the 8/2021 data breach?
So today I got a couple of alerts from my credit card companies saying that my SSN was found on the dark web courtesy of the T-Mobile.com hack. While I received an email from T-Mobile lastyear about the hack I did not sign up for the free McAfee credit monitoring offer as I have little confidence in McAfee products in services. Well now that my info has been proven to be leaked I would like to avail of this service as it's probably better than not having it. However it seems as though the offer is no more. I contacted customer service who were intent on installing McAfee Mobile Security on my phone but couldn't grok that I wanted the credit monitoring service, not the crappy software. Is the free service offer still available, does anyone know? Next stop BBB.Unable to access T-Mobile web portal, unable to change password in app, unacceptable phone support wait times
So after the hack I'm obviously wanting to change my password. No such luck. Web portal access? "Looks like we got our wires crossed." No access. Password change in iPhone app? "Request timeout." Called customer service, chose Option 1 for a callback, only to be called back with horrible music playing and having me wait again. Does anyone have any idea how to get in touch with T-Mobile support or how to make their app work?
