TMOBILE is CRAP NOW
I cant get a hold of ANYONE who can HELP ME!? NO SULERVISORS OR MANAGEMENT!!?? so Corporate just hides in there offices n gets richer, as we all have issues n struggle with our bills n problems, No one can seem to help us with!??? ive have SEVERAL issues taking avout a month to resolve, IF ITGETS RESOLVED at all... im gonna ve leaving Tmobile... not what it uses to be.
Problem answering calls.
Recently purchased a S23 Ultra from Samsung. Popped in the SIM card from the old phone and all seemed well. Noticed that when answering calls, it takes 3 to 5 seconds to connect (or to be able to hear the other person). So, I am sitting there saying "Hello" for a few seconds every time I answer a call. If I initiate the call, it's fine, only experiencing when answering a call.I got a new SIM card from TMobile and did a factory reset but the problem persists. Just wondering if anyone else has experienced this problem.
Moving from OnePlus 9 5G to Galaxy 23 Plus - should I use Tmobile instructions or Samsung Switch?
This is my first phone change to a different manufacturer in nearly a decade - previously was with Blackberry to Blackberry, the Blackberry to OnePlus, then OnePlus to OnePlus, and all went pretty smoothly. But now I've been given the option to either use T-Mobile's instructions (Google backup) or Samsung Switch app. Does it make a difference?Poor customer Service
I have spent almost 5 hours trying to get help with my Samsung A32. The phone cuts people off. I got the phone in November 2021 and this is May 2022. Because I didn't get the warranty they won't help me. Very poor customer service. I've been a customer since 2002….yes….20 years with 6 lines. Wow! I even said I was going to switch carriers and the guy transferred me to customer service to do that. Very sad that they don't care.
