Tag:"signal booster" | Comunidad de T-Mobile

T-Mobile home internet signal booster? Any tricks?
Who's using a booster, what booster works best, do boosters work with T-Mobile home internet? I only have two bars and my download speeds average around 26 to 36 but my upload speeds are horrible at only 1.2 upload. Is there any kind of tricks that I'm missing to increase the speeds and to get a better signal? Thank you in advance
Simond101
Hace 4 años Place Other Devices
13KViews
1like
4Comentarios
Has the T-Mobile Signal Booster been discontinued?
Quick background: I live in a rural area in some hills and a forest, where even though all of the cell providers have towers in the area, we specifically (at our property) get a very weak signal. I've verified that the signal is weak for all providers (AT&T, Verizon, T-Mobile and Sprint), so this is not a T-Mobile-specific issue here. However, it means that we have difficulty making and receiving calls, and using the Internet unless we are inside our house on our Wi-Fi. We own a farm, so we are frequently too far away from the house to be on Wi-Fi. I just signed up for T-Mobile service last night, moving over from AT&T. The two main reasons I wanted to make this switch were: (1) We can use Wi-Fi Calling with our unlocked phones (AT&T doesn't let you do that), and (2) I was told we could get a signal booster (the kind that pulls the cell signal out of the air and amplifies it), which would let us get coverage in our barn (which is too far away from our wi-fi for a CellSpot to work). On that latter point, I asked two different sales reps on the website chat feature, one on the phone, and two different reps in our local store (where I signed up), and the story was completely consistent: $25 deposit, return it if/when I move or cancel service, order it from Customer Care. Today, I went to Customer Care to order this booster, and I was then told by both the care rep and a technical support rep that the booster has been discontinued and is no longer being offered. The tech rep insisted multiple times that what I really wanted was a CellSpot, even though I made it clear that a CellSpot would not work where I needed it. I am very displeased about this. If it's true that the booster has been discontinued for more than a week or so, then at best, a large portion of your sales reps apparently aren't aware of that, and at worst, I was lied to in order to get me to sign up. I am seriously considering demanding a refund and switching back to my previous provider. I would like a firm answer from a T-Mobile rep on whether this device is still available, and if it's not, why, when it was discontinued, and why the sales reps are still telling prospective customers that it is available. Gracias.
Solved
HarvanHunter
Hace 4 años Place Accounts & Services
3.4KViews
0likes
9Comentarios
wifi booster
Is there a booster or wifi range extender that I can buy that will help with signal strength on the other end of the house ?
Dave_P
Hace 4 años Place Troubleshooting
2.7KViews
0likes
7Comentarios
Signal Booster for Sprint Clients
I used to use Sprint's Magic Box Gen 3 as a signal booster as I live in a rural area and the reception is very poor. Since T-Mobile took over Sprint, they discontinued the Magic Box in March which left me with no signal booster at all (unless I want to spend hundreds of dollars to buy one). Whenever I asked T-Mobile, they said because I am still a Sprint client, I am not eligible to get a signal booster (the non wi-fi one since I don't have a wi-fi router). I'll be able to get one once T-Mobile switch my account from Sprint to T-Mobile, but they do not know when. Does anyone has any comments/suggestions? I hardly get one bar and the data reception is always poor. Every time I tried to stream any shows, it buffered every 10 minutes or so, very annoying! Gracias.
Solved
Sprintcustomer
Hace 3 años Place Coverage & Signal
2.1KViews
0likes
18Comentarios
Cell phone signal into basment home
My TMoblile gateway is a NOK 5G21. Knowing I do not get any cell signal in my house I installed a Cell Phone Signal Booster from Amazon (https://www.amazon.com/gp/product/B0BV65DLX1/ref=ppx_yo_dt_b_search_asin_title?ie=UTF8&psc=1) I have it wired into my basement home (actually have dirt and concrete roof). It sends a signal into my home. My US Cellular cell phone works in all my rooms. And is about equal inside using signal booster and outside with speed tests. My TMobile gateway works.But when I take my Gateway out onto my roof, it has a much faster down and upload speed than when it is inside using my signal booster? Can anyone help me figure out why my TMobile Gateway is slower inside connected to the booster than outside? Thanks, Jim
Solved
jimw67
Hace 8 meses Place Coverage & Signal
355Visto
0likes
2Comentarios
Signal Booster and still issues
I purchased a signal booster for my home since our signal has gone down considerably since getting the service. Result: cell signal has jumped considerably, but the wifi module is still on weak... Any thing needing changed on T-mobile side? Boosting the band recommended which is 71 I believe
Tminnish254
Hace 2 años Place Coverage & Signal
270Visto
0likes
2Comentarios
Registering a 3rd party cell signal booster
I work a lot out of my van and there are times where the cell signal is very weak and I can't use my mobile cell phone hotspot. I have purchased a 3rd party cell signal booster to help resolve thisissure. However, now my problem is how do I register it with T-Mobile. I have tried their signal booster register page and it does not work. I have call customer service and they can not access the registration page either. So how do I register it? Help please!
magenta7938315
Hace 6 meses Place Coverage & Signal
258Visto
1like
5Comentarios
MOVING GREAT NO SERVICE!!!
I am a current TMobile customer, matter of fact just added a line for my daughter as well…. I live in the suburbs of atlanta and have ok 5g service…. but Im moving sometime in the middle of this month to Union Point Georgia...one of my daughters already lives there and it's actually her house Im moving to when she leaves for Seattle. problem is is when i visit there my service is minimal at best outside the home, go inside and hang it up it's a done deal you'll have absolutely NO service!! i know if i were to obtain a signal booster i could get service inside the house but how do i go about doing that? i've found a few of sprints signal boosters (Sprint AirUnity 587 Magic Box (B41HL) LTE Signal Booster) on a shopping site i use for next to nothing, could i use that here at t-mobile? and if not what should i be looking for to get to use as my signal booster? thanks
aliof3
Hace 3 años Place Coverage & Signal
233Visto
0likes
7Comentarios
Cell Signal Booster
Does T-Mobile give out Cell Signal Booster. Because of poor coverage. The T-Mobile Map shows good Coverage, but is not the case. Thank you, Eric
EEAASA
Hace 8 meses Place Coverage & Signal
139Visto
0likes
0Comentarios
boosr cellular signal
What booster antenna does T-Mobil recommend to booster cellular signal strength. My signal strength ranges from approx: -115 dbm --> -125dbm I normally have 1 bar to no bars on my phone. And my Wireless Home Internet shows 2 bars.
bobhill1946
Hace 2 años Place Coverage & Signal
124Visto
0likes
1Comentario