Locked UICC Help Needed
I have a Samsung Galaxy Note 20 that has been fully paid off. TMobile said the phone was unlocked. At that point, I ported my number over to Comcast. Once the port was successful, I tried to use the phone with the Comcast SIM only to see that there was an error. The device has a UICC lock to Sprint that I was not aware of. I have been on the phone for days with TMobile to get the UICC lockremoved but I'm not having any luck. I can't unlock the device from my end. Settings > System Updates > UICC Unlock does not work. I see a message of "System Initializing" and then it disappears within seconds. I need help.
Desbloqueo del dispositivo
How can I unlink sprint from my device? In shom rt, I bought this device from someone and he told me that after 50 days, the system will automatically open some new network operator mode, and now everything is fine, but the annoying thing is the OMADM system So I need to remove the sprint files I'm tired of the LTE network content as if it's 2G I am now in the Middle East using a local SIM card. All that is required is that I need to cancel everything related to sprint because I simply do not need it here, and every time OMADM programs appear to me in content (Registering the device with the network) Then at the end of it gives me this error (Connection Error (6601)) I can not contact technical support does not support this area ,
Received an activated phone instead of a brand new
Hi, We recently added a new line to our family plan and ordered a brand new iPhone 13 mini for the new line. When I received the phone and wanted to activate it, a t-mobile agent told me that the device is already activated with another plan and even its hotspot is used for like half an GB! The agent was not able to answer my question that how it is possible that they send me a brand new phone but it is already activated. Next day, I called t-mobile customer service to figure out what has happened. The new agent's explanation was not even reasonable! I was asking a clear question that why the phone is activated and who had access to theIMEI for activation, but the agent told me to turn on the phone (it was my first time) and do some setup. Then, they said it is activated now!! I repeated my question and after some waiting, herecame an interesting explanation that: sometimes t-mobile has an automatic phone activation when we order a phone online!!! Anyway, this answer was wrong from the beginning because not only dates did not match but also it was not justifying the phone's hotspot usage. At the end, they were not able to solve the issue and redirected me to another agent! The other agent asked a brief description of the problem and said that it is better to call an agent from sprint (our plan was first created with sprint). The agent set a call back for next day to discuss the issue with a sprint agent. After I hanged up the phone, I saw that they set a wrong call back time! After all of these, I asked my friend (who opened the phone's box) about whether the box was open or not when we received it, and it seems like one of the horizontal papers that are torn off on the iPhone boxes, was already opened from one side! So, it seems like not only t-mobile sent me a used iPhone instead of a brand new, but no one was also able to help me with the problem and accept that the phone is not brand new! Please let me know of any solution that comes to your mind!
